This is a notification system message to inform you that the transaction was cancelled by the customer. If any other value is passed within this field, the Sage Pay system will not be able to identify how to process the transaction. If you do have the merchant number on your account, then please contact our customer services team as there may be an issue with the set up of your Sage Pay account. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. The Currency does not match the original transaction. There is no such username associated with your account. This will be due to the transaction timing out and will result in transactions not being authorised and being registered as failed payments. Why is there a voltage on my HDMI and coaxial cables? Please check and retry. When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. the card range not supported by the system In case your SD card is missing a drive letter, click on the 'Add' button. This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. The PaymentSystem used for the original transaction does not support repeat transactions. You will also need to check your code to ensure that your test and live Form encryption passwords are case-sensitive and in the exact same format with no spaces before or after them. Provided token id does not exist in the system. The BillingPostCode field, if provided, can only contain a maximum of up to 10 characters. This system message is only generated if you are attempting a Manual transaction where you are sending the Auth code to us within My Sage Pay. Does it have cross-border restrictions? Provided vendor name does not exist in the system. The amount you are trying to AUTHORISE would exceed that value, so the authorisation is being denied. You can only return reports at monthly intervals. The request was unsuccessful to the server being down or overloaded. Cannot authorise this card. Created on June 21, 2013 Problem: This payment method is not supported by our system I want to use a visa card, i put all information required, but when I try to use, this error displays: This payment method is not supported by our system .. Find centralized, trusted content and collaborate around the technologies you use most. Card failed the LUHN check. Please check to ensure that a Vendor name is being provided with each transaction as this is a required field. Error parsing the request XML. If no value is entered here you will be presented with this error message. If this card number can still not be validated by the Sage Pay system you will need to use a different card type in order to proceed with the transaction. If the feature is not supported, response code is anything else but 206 and the response doesn't include Content-Range header. If you are using our Direct or Server integration methods, the Sage Pay system will only accept registration POSTs from servers whose IP Addresses have been registered with us. Making statements based on opinion; back them up with references or personal experience. Unfortunately there is no way o reverse a voided transaction and if you need to take the payment again, you will need to put through a new payment transaction. If you are using our Form integration method, you may also sometimes receive this message if your Encryption Password is incorrect, so we would suggest you check this information as well. The CardHolder field in the transaction registration POST can only contain up to 50 characters. You must ensure that your code is sending a valid amount within this field formatted to the correct number of decimal places for the chosen currency. You must supply one of the following nodes with this command, either OR . To correct this issue, you will need to check your code to ensure you are submitting the correct value. The Vendor configuration is missing or invalid. You will only be able to perform a VOID against a transaction once. Please check and retry. The vendor account does not support direct refund. Create a card type for each type of card that your business accepts, such as debit cards, credit cards, loyalty cards, and corporate cards. No further refunds can now be performed against the original transaction. Invalid command. If no security code (CV2/CVV) has been provided, you will receive this system message. This could be due to several reasons such as funds not being available, spending limit may have been reached or bank account has been closed. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. The card type you sent in the CardType field is not active on your account. You must enter the address to which the card being used is registered in the card address box provided on the payment page. Incorrect Fixed value entered. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. All transactions which are posted to the Sage Pay system will contain a "Vendor" field which should contain your unique vendor name. What is the problem? This system messgae is generated when the currency you have selected in your POST does not support minor currency units. If this value is incorrect or invalid, then our system will be unable to identify the original transaction. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. The Currency is not supported on this account. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. If you have received this system message, it is likely that you are incorrectly supplied the Expiry date. 5. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. If you do not provide this value, you will receive this system message. Please ensure that you are sending the correct value in the TxType field. If you need to process this transaction, you will need to process the Authenticated transaction again. It is likely that you received this message when you were attempting to perform a related action to an original transaction (such as a REPEAT, RELEASE, VOID, REFUND etc.) You must also ensure that there are no spaces within this card number. You will need to check that this field is sending the correct reference. You will need to check your code to ensure that your server does not send more than 100 characters within this field. Please try a different card. (Running ubuntu16) My card is listed on the supported GPUs list but cuda says it can't find any cuda capable devices. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction which you are performing a REFUND, REPEAT or AUTHORISE for. The BillingPostCode field which you have provided is longer than what is allowed. You must check your code to ensure that you only use a fully qualified URL. If you have AVS checking turned on within your Sage Pay account, or have provided a BillingPostCode, you must also provide a BillingAddress field. Your code should send only the first 100 characters if your description is longer than this. As you are using the Direct solution and hosting your own payment page you will always need to provide us with the CardType field to enable us to validate the card type matches that of the CardNumber field that has been provided. These are 3 letter codes that will notify Sage Pay of the currency for the transaction. I'm building an integrated payment form with SagePay, and have previously been successful making payments to a test account using the test card details provided in page 24 of this documentation: https://www.sagepay.co.uk/file/25041/download-document/FORM_Integration_and_Protocol_Guidelines_270815.pdf?token=dyWjqsDOzcE9qp5wU39w0DiSx525HSqfiV9OV6EGQB8, However, when I try and pay again with card details in that list that have previously worked, the SagePay form highlights the card number field in red and says "The Card Range not supported by the system.". You will need to check the Protocol and Integration guidelines for the solution that you are using to ensure that the correct value is being passed in the TxType field. Any URL's which are longer will generate this system message. The Authorisation process timed-out. The ReleaseAmount field must be a valid amount, formatted to the correct number of decimal places for the chosen currency, AND must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. Basically, if the feature is supported, THEN the response code is 206 and the response contains HTTP header Content-Range with info about the bytes included in the response. The following currency code(s) are either not valid or not supported:. On the General tab of the System configuration window, click the Normal Startup option, and then click OK . If you are posting over a VendorTxCode that has been used for a previous transaction registration for a successful transaction against your account you will be presented with this error message. You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. How to notate a grace note at the start of a bar with lilypond? Error: only 0 Devices available, 1 requested. The ApplyAVSCV2 flag is invalid. All cards issued are part of a range - this is defined by the first 9 digits of the card number. The CustomerEMail field, if supplied, must contain a valid e-mail address which is less than 255 characters long. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. can not be less than 8 characters. The authorisation process took longer than expected and therefore the Sage Pay system had timed out the transactions. You will need to check your code to ensure that the expiry date of the card that you have entered on the payment pages is not in the past or has expired. For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. You will need to check your card, and if it has expired, you will need to destroy the card and use a different card type for the transaction. The amount value is invalid, this value must be no more than + or - 15% of the original value. This field is compulsory and must be passed. You will also be able to contact Sage Pay support and provide them with the card type, card-issuing bank and the first nine digits of the card. If you are wishing to add another card type to your account, please check with your acquiring bank first before notifying Sage Pay to ensure that your merchant number has been set up to accept this new card type. Your original transaction registration should always contain a description field which should contain a brief description of the transaction being performed. Moonrise Fall is a brain teaser-filled world mixed with classic adventuring, exploration, and collecting. The Related transaction is not a DEFFERED payment. The number of authorisation attempts exceeds the limit. You set up the length and range of card numbers that are acceptable for each card type. Please check the data you are posting through to Sage Pay and ensure that the Amount field is being passed. The currency field will dictate what currency is being processed through your Sage Pay account and must be included in the post. The line item amount details do not add up correctly. VOID operation is not supported for PAYPAL transaction. You will need to check to see that the original transaction you are attempting to RELEASE or ABORT is a DEFERRED transaction. Refunds are not allowed for this payment type. You will need to ensure that your code is passing either a value of 1 (Allow Gift Aid) or 0 (Do not Allow it) within this field. the card range not supported by the system by The gunner must then draw a range card on anything available (Figure D-12). The Vendor field should contain the vendor name supplied by Sage Pay, or selected by you when completing your online application form. The Card Range requires 3D-Authentication, its not supported by the vendor. You will need to ensure that you have the equivalent merchant account set up with your acquiring bank in order to handle the type of transaction you are attempting to process. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the correct field. The Failure URL value will need to be provided within your crypt string when posting your transaction registration.

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