surface laptop 4 external monitor not detecting

(Does not work) provided DP wire from monitor direct to Surface Pro DP (works) Review the list of updates. Hello Dude, Still nothing. Asus G56JR-- unable detect. The monitor works fine with my Mac. Normally, the second monitor should be detected automatically. Just a heads up and if someone from Microsoft sees this maybe talk to the Surface team: After installing the January 2020 driver and firmware updates for Microsoft Surface Laptop 3 (Intel), my machine detected my external monitor (Dell U2715H) as 640480. Check your audio connections Disconnect and reconnect your audio cables and ensure they are securely connected. Also, you can try to roll back the graphics driver to fix computer not detecting second monitor. Only thing left to try before declaring it dead is a different hdmi cable, then full wipe and reinstall of Windows from a Windows 10 usb install drive + surface drivers + updates. can HDMI 1.4 on 120hz laptop get 144hz refresh rate on external monitor: Laptop Tech Support: 1: Aug 28, 2021: R: Question Acer 5 main display blanked when I hook up external monitor: Laptop Tech Support: 1: Aug 5, 2021: S I have a Surface Pro 4 with a docking station with external monitor connected, both keyboards (1 to stay in the office) and mouse. If after trying out the settings des. Set up Multiple Displays. I have tested al the USB ports on my 3 Asus laptop and below are the results. Regards, Mike C. 0 Kudos. Again, it's the smaller end, and you can. I tested on another laptop under Windows 10, the screen works well and is recognized without problems). Solution 3. Click Yes to confirm the action if prompted by UAC. Power up the docking station and connect it to your computer. From page 23 of the User Guide for your HP computer:. Updates with a yellow information icon are recommended. I have had a Surface 4 laptop for just over a month. I have also tried a Monoprice USB-C adapter with a Monoprice HDMI cable. Most are, but some less expensive ones cut this feature. Ultimately I would like to just use the dual external screens and close the lid on the laptop, but it still only shows on one of the external monitors. 4- Windows update- all updates complete. Surface Laptop 4 no longer detects external monitors. Chose to extend the displays in settings, where you obviously can see that it has detected the monitor. If the button isn't there, check under the current display. Force detect display Open the Settings app and go to the System group of settings. Disconnect the Surface Connect cable, then reconnect it to re-detect audio devices. Press and hold the power button until the computer turns off completely. Try toggling the display mode; Tap the Win + P keyboard shortcut. 2021. Updating the Surface Dock Firmware. *EDIT* - I restored my Surface back to Windows 10, version 1703 . I have no problem with it until recently, the external monitor is only able to display if my acer laptop is being charged. Ensure that all Windows updates are installed. Press Windows key and "P" key at the same time, click "Duplicate". Fix 1: Restart Your PC Restarting your computer might also get rid of the "second monitor not detected Windows 11" error. Windows 10 not detecting second monitor.This tutorial will go over how to find and locate additional monitors that while physically connected to your compute. Unplug monitors from the dock. Step 1: Launch the Windows Settings Menu and select System. Power off the computer and restart to refresh the connection. Use the keyboard shortcut Win+Ctrl+Shift+B. Monitor also doesn't show up in device manager. https://www.windowscentral.com/microsoft-announces-hd-10-miracast-receiver-nfc-support?amp elcour 2 yr. ago Unplug your USB-C device, then shut down your Surface by selecting Start > Power > Shut down. Display setting: I can see two screen (1 and 2). surface laptop 4 issue with external screen not detected So I have this surface laptop 4 intel 11th gen, 16gb ram. Asus Zenbook UX434FLC_UX433FLC -- able detect . The settings for the monitor have always been switched to USB-C detection. My Computer UseLessUK Posts : 6 Windows 10 Pro x64 06 Aug 2015 #4 Greetings, Check you're using the correct driver for the Gfx card and not the default MS one, as the MS one will only allow you to use 1 monitor. For best performance, follow the guidelines for connecting your Surface Pro 4 to an external monitor from the following Microsoft support article: Connect Surface to a TV, monitor, or projector . The Surface Laptop 4's USB-C port is used to output video. Select Start > Settings > Update & Security > Windows Update , then select Check for updates. Then, follow on-screen instructions to complete the installation, if applicable. Check if there's a second monitor, if not, keep precede the following steps. Open Device Manager and right click on the computer name. Designed for Surface, this proprietary VGA adapter lets you share photos, video, and presentations in a way that's larger than life. Connecting to external monitor with laptop - not detecting 06-13-2017 07:50 AM. Thanks in advance. Hold the power button on your docking station for 3-4 seconds to reset it. I've included a few screen shots to show you what I am looking at. Click on the Roll Back Driver button. When I go over to the Settings Page and look at System/Display it does not find it. a potential option is to daisy chain two monitors via the mini display port on the Surface Pro 3, and then connect a third monitor via our USB 3.0 4k display . I have tried a Dell USB-C adapter and a D-SUB cable to the monitor. You will need a mini-display to display port cable for this to work. Turn on the computer. The Solution If you're like most Surface Pro users with monitor issues, you've searched the Internet for a solution. We recommend turning the Monitor off and on. To work around this issue, use one of the following methods: Change Lid close action to any setting other than "Do nothing.". Updating the Surface Firmware. I use a Surface Dock, which is connected to a full-size keyboard and mouse, portal SSD drive and two identical Viewsonic external LCD monitors. Not working. In this video, I showed how to resolve the issue of connectivity of multiple monitors with Dell dock using Dell docking. Repeat step 1 ~ step 4. Windows 10 should automatically detect and other monitor or display on your device. 0. When you're ready, here's how to set it up: Plug one end of the video cable into the port on the external screen. Step 3. Nov 1, 2018. It seemed to work fine with that one. How do I re-install display drivers? Use the Win+P keyboard shortcut to open the Projection panel. Surface Laptop 3 (Intel) issue with DP1.2 monitor after installing January 2020 updates. Updating your dock firmware with the Surface Dock Updater. I click "1" and the "detect" bottom and it shows that "didn't detect another display." To open HP Support Assistant, double-click the HP Support Assistant icon . With up to 32GB of RAM and 1TB of storage available, the Surface Laptop 4 will always have enough free memory and storage to handle what you throw at it. Confirm the signal cable connection between the computer and monitor. After this is done, check if the display starts getting detected. Technically it can, but I lose the use of my surface pro 3 screen. connect power and single monitor then connect to laptop- no change. Enter 4K monitors, the Surface Pro 4 is capable of driving an external display 4K, but only through the mini-display port either directly on the Surface itself or on the Surface dock. jbig76 3 yr. ago Select the Display tab. Check system update. The Surface logo appears when I turn it on but it goes dark after that. If the above steps don't help you detect your second monitor in Windows 10, then your . Multiple Monitor Troubleshooting. In the display settings, I have the 'Change size of text, apps and other items' parameter within the 'Scale and Layout' section in the Display properties set to 200% for the primary display. Mysterious-Ad7019 2 yr. ago Or go wireless. In Windows Display Settings, when I click on the "Detect" button the result is: "Didn't detect another display" After wake-up: Turning off-on or pluggin off-in the monitors from the dock did not help. If the second monitor is detected on your Windows 11 after restarting, you don't need to try other possible solutions. Unfortunately Windows detects just 2 monitors: 2. external screen which is . Go to device manager, uninstall and delete the current graphics driver then, restart the system and run Windows 10 update. I have told the computer to extend and duplicate the display using the Windows-P command. Click the "Start" button, then click the . Shift to the Driver tab. While I must use an adapter to connect to the 2nd monitor, (Display Port out to HDMI) I have attempted to rule out a faulty adapter by trying 3 different adapters from 3 different brands, and all of them had the same results. Step 1: To begin, connect the USB-C end to your Surface Pro 8. All drivers are updated but I guess next step is to reinstall windows 10 :-/ I've been successfully using it with one external monitor connected through a USB C - HDMI hub since I got it. It will not detect my NEC LCD external monitor. And for installation instructions, head here. #1. Update Surface Dock firmware and drivers: If you haven't already, then the first thing you can try is updating your Surface Dock firmware to the latest version. Press Windows Key and right-click on the power button. Any idea why only Zenbook able to detect it ? After 10 seconds, press and hold the Power button for about 20 seconds until the Windows logo appears, disappears, then appears again. Check that the display is turned on. After wake-up, the dockig station is working for sure, because I have an external keyboard attached to it through a USB WiFi stick and it's working. System is not detecting another monitor. Make sure to also have additional cables plugged out of the dock while doing this, only keep monitors connected during the intial setup. Restart your computer and check if Windows automatically detects the monitor. Press Win + P keys at the same time and select PC screen only in the Project window. Disconnect all the external monitors in order and power off your computer. You would need a larger physical size display with the same or higher resolution of the Surface. Select the Display tab. Go to the System group of settings. Once finished, the update is available via Windows Updates. Locate the display controls. Under the System menu and in the Display tab, find and press the Detect button under the heading Multiple Displays. I tried using USB-c with another widescreen monitor before, of another brand. The monitor as shown in the Device Manager shows the monitor working. Last week, I upgraded to Windows 11 and continued using the same hub along with a second external monitor without any problems. All drivers have been updated per your instructions. 2- start stop D6000- unplug power and all connections. Toggle display mode. Remove the AC Adapter if you're using a laptop. Using HDMI to DP active converter I connected it to EVGA DP hub (200-DP-1301-L2) and the hub with 2 monitors using DP-DP cable toextend depliay sets for 3 monitors (or 2 externals in extend mode). Troubleshoot external monitor connections in Windows 10 Windows 10 Before considering troubleshooting options, make sure your device is up to date. I click DETECT but nothing happens. Unplug the docking station from your PC. Restart your Surface, reconnect the Dock and/or monitors, and try your external display again. HP Recommended. I have laptop hp bs-158sa with integrated Intel UHD 620 graphics. Before you make this change, make sure that the change does not affect your docking experience. I get mouse and keyboard working (since I plugged in both USBs to the back of the monitor) but not the the monitor itself it is saying 'signal not detected'. Step 3: Scroll to the Multiple displays section and tap the Detect button. That's the strangest part to me. The 13-inch 2256x1504 and 15-inch 2496x1664. I am trying to connect my external monitor (acer) using HDMI-DVI connector. Then choose "Display" from the lower left corner. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions: (EN content) If not, you can try to detect it manually. The video will appear correct on the external monitor if you try either a Mini DisplayPort to VGA, or Mini DisplayPort to HDMI adapter. 1. On your keyboard, press Windows Key+S. If Windows 10 has detected the monitor, you should see it listed there next to your primary screen. I bought LG 38WN95C monitor and plugged in to Surface 4 via Thunderbolt. Click Check for updates and messages to scan for new updates. 3- reboot laptop- no change. Plug back in the monitors one by one and power on your computer to see if the third monitor is detected. The USB-C cable must be compatible with DisplayPort alternate mode. Connect a USB-C cable to the Surface Laptop's USB-C port. Connected the (4k) HDMI port to the back of the monitor and DV port back of the Microsoft dock (brick) completed previously connected the default (provided) DP wire from the monitor to DP of the dock. Make sure that your TV, monitor, or projector is turned on. For reference, here is the physical connection: Laptop Dock KVM Dual monitors. Make sure the Extend Display option is selected. Under the Multiple Display section, click the Detect button. The external monitor is primary display but extending it to other display in laptop does not turn it on. I can only see what's going on when I plug it back into my dual monitors. Press the Windows logo key and the P key, then see if you can select Extend. If Duplicate not working, choose "Extend". Select and run surface dock registry.reg. . Right click on the target adapter and choose Properties. If the update does not fix the issue, try reseating one of the mini DisplayPort connectors on the docking station as a workaround. 10. Bios and safemode can use laptop display, but during normal boot Bios logo moves from laptop to external hdmi or vga. If you still don't see what you expect on your second screen, try Solution 7. Disconnect and reconnect your Surface Dock connect cable. Mark as New; Bookmark; Subscribe; Permalink; Print; Email to a Friend; Update to windows 10 21H1. Connect the other end of the cable to the video adapter. After that, plug in your USB-C device again. You can download the latest stuff through this official resource site. Make sure you're plugging in the right part of the cable to the right input. Step 2: On the left-hand pane, select Display. If your operating system cannot detect another monitor, right-click "Start", select "Run" and enter desktop.cpl in the "Run" field and press "Enter" to open the display settings. FYI, all 3 laptops are in Windows 10 64 bit. Neither work. What I'd like to happen is for when the Surface is connected to the docking station and the lid is then closed, is for the Surface Pro Screen to turn off and an external display to stay on. Not working in either way. Now check if . Step 2. dxdiag shows both monitors as working. Restart without connected to the external screen. Click System. This VGA adapter is big (and often blue-colored) on one end, and small on the USB-C end. For special business and education institute pricing, call us at 866-425-4709, Monday to Friday, 6:00 AM to 6:00 PM Pacific Time. Removing the Surface dock and connecting: U3415W HDMI => HDMI USB-C adapter => USB-C Surface pro 7 Actually allows DDM to detect the Dell monitor. I also uninstall the update later. I have a Microsoft Surface 3 256G on which I try unsuccessfully to connect an external screen ASUS MB168B with an USB cable : it connects / disconnects in a loop without stopping. If you need help setting up your external monitors, see How to use multiple monitors in Windows 10. I have my Acer Monitor (G277HL) linked to my Acer Laptop (VN7-592G-79KR) via HDMI cable. NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately. Restart the laptop. Surface Mini DisplayPort to VGA Adapter. HP ZBook 15, 15U, 17 and Studio G3 Mobile Workstation PCs - Internal Display Panel Is Not Detected When an External Monitor Connected to Computer Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice. Asus E203MAS_E203MA -- unable detect. Ensure your speakers are plugged in to an electrical outlet and turned on. External monitor is detected, but shows a black screen: Laptop Tech Support: 0: Nov 10, 2021: Solved! Display settings in Fedora do not show the option to detect the third screen. Select Restart. The most common fixes are pretty easy and include: Make sure you have all Windows 10 updates installed. Immediately press the F2 key repeatedly, about once every second, until the UEFI Hardware Diagnostics screen is displayed. Connecting video devices using an HDMI cable . The Monitor is connected via a display port to HDMI connection. - Open Device Manager - Delete Intel Graphic device & his drivers - Delete AMD Graphic device & his drivers - When you delete graphic devices & drivers windows must start to search for drivers in internet and trying to install them (windows must have permission to install drivers automatically) Tried F4, F11, Device manager - 6170798 . Type "Settings" (no quotes), then press Enter. This comes with a 29-inch. Check the USB-C cable's specifications, if available. If your third monitor continues to not display, press the Start button and access the Control Panel or right-click on your desktop and hit Display > 'Change Display Settings.' From the Change. Step 1. Although some users report that this is only a temporary fix, you can still have a try. Done a factory reset through the monitor menus Disconnected all cables to the monitor, waited 30s and reconnected / turned on the monitor. flag Report. But In Canvas Mode (when the screen is plugged in backwards) it works fine and if I plug the dock directly into tablet then it works fine. Make sure the power cord and adapter is connected to the system and wall outlet. In display settings the monitor isn't recognized. I have fixed these issues the following ways: Rotating the Surface Dock Adapter the opposite direction. LG UltraWide 29WP60G-B An ultrawide monitor helps you stack multiple windows for a seamless work experience. If not, open Device Manager, click on Action, and select Scan for hardware changes. Click on the Start button to open the Settings window. Unplug your dock's power cord. 5- Dell update (including BIOS)- all updates complete. Should none of this work then turn off the surface without the dock connected, connect the dock while the device is off and turn it back on. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane. 5. How to Force your System to Detect your Second Display. Hi, I bought my third external monitor thinking I could daisy chain with displayport 1.2 from my surface pro 3 i7. (Where the Surface Dock adapter connects to the Surface Book/Pro 4) Replacing the miniDisplay to DisplayPort Adapter with a different brand. I'm not sure if it was the update or the fact that I've been messing with the display settings but I'm pretty sure it was the update. Scroll to the bottom, and click 'Detect' under 'Multiple Monitors'. Best answer: Yes, the Surface Laptop 3 supports dual 4K external displays. Choose Scan for hardware changes and wait. Turn On/Off Monitor We know it sounds a bit clich. 1- start stop monitors- screen indicates no signal found. Hello. Click on Uninstall. In Display Settings, click the Detect button. They customized our drivers. Restart your laptop; Verify again that, now, the version installed for the Thunderbolt is the right one, by going again to device manager, but this time right click thunderbolt, then properties and see in the controller tab that the version is equal to the one you want; Verify if now the monitor works. If my laptop is not charging, my external monitor won't be detected by the laptop. In regards to your issue, it is recommended to use the drivers provided with your pc manufacturer. The laptop will not detect the monitor connected to this port as a valid display, even when the HDMI port is unplugged. Go to the left-pane menu, then click Display. Both the 13-inch and 15-inch models have a USB-C 3.1 port, which allows you to connect the laptop to two 4K monitors at a . After that, the computer will be able to detect the HDMI monitor. One of the more affordable options is from LG, the 29WP60G-B. If the device came with a power supply, plug in the device. All monitors have an ON/OFF switch. Microsoft and Dell are aware of this behavior and are working on a solution. The main display is not detecting during start up, only after 10-15 minutes after the computer has been running." You have not specified form factor of your computer nor which graphics card--integrated or discrete--you are . Connect the adapter to your Surface. Disconnect the docking station from your PC. TheGreatLiger1985 wrote: "HP DC7900 Running Windows 10. But often, you will find issues fixed with a simple off and on of the device. Select Yes to allow changes to your Surface, select Yes to confirm, and then select OK to close. Turn on your monitor. Make sure your monitor is compatible with the Surface Pro 2.

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