dnata customer service agent interview
{%selectedMarker.addressRegion%} Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. It's fast and makes every day different. Followed by 2 technical ,1 managerial round. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. Some roles require one or more of the . United Arab Emirates The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! At this moment, if I could choose any course to take, I would pick XYZ. Interviews for Top Jobs at Dnata. Ask me what a JSON or API is and I will tell you exactly what it is. Self-motivated individual and strongly believes in teamwork. When workloads increase, stress levels do too. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. "I am always interested in learning more about this industry and the changes that are taking place. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. dnata Jobs - CUSTOMER SERVICES AGENT - GCCRecruitments This question is not an opportunity to complain about your previous job or company! Si continas viendo este mensaje, RAHEEL PLASTERWALA - Customer Service Agent - dnata | LinkedIn Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . Last year I was given the opportunity to take a course in A and another in B. I would be delighted to work at Dnata. "I completed my Engineering degree in 2011 from University of Florida. Contact Us | dnata This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. My experience was great during the interview session. Briefly share with the interviewer how you stay up to date on current events related to Dnata. 1 Dnata Pax Service Agent interview questions and 1 interview reviews. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. - Is this a replacement search or a newly created role? What is top of mind when it comes to filling this role? Languages:{%selectedMarker.languages%} P.O Box 522, Vice President Commercial | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . Dates shown above are approximate. Se continui a visualizzare In my current position, I have had zero accidents in 3 years. I have three years' experience in public transport and four years' experience in private transportation. I interviewed at Dnata in Feb 2023. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. Interview questions were first added on September 15th, 2012. From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. Other times, we will mindfully move a job for last because we feel that it makes the most sense. The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. Share with the interviewer which skills you value the most. "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. Answered April 24, 2018 Answer See 3 answers Simple and easy to understand the process. 2 + years experience in a Customer Service role. - What is the company's primary goal for this position in the next 12 months? "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. Through Indeed22 %. I will always be myself and keep my integrity first. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. "I prefer working in a more predictable environment because I can be more effective in my tasks. "I handle stress very well, and when you call my references, they will attest to this fact. They were lively and effective, and sales increased by 23% in the first 90 days of implementation. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs ein Mensch und keine Maschine sind. pour nous faire part du problme. Even if you're not leading a team, you can still demonstrate the qualities of a leader! Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. There are many options for communication software and messaging applications. ", "I try always to create 'what-ifs' because I know that plans change and fail. dnata International Airport Operations Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. Dubai The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. We should prepare about our self very well. ", "I would say that I have a demanding task or project, nearly every day. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. I applied online. "I do consider myself to be a creative individual. para informarnos de que tienes problemas. In our search for continual improvement, we look outside our own industry, actively partnering with other organisations to share knowledge and learnings - all with the aim of improving our employee experience and the service we provide our customers. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Employee referral22 %. Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. "Overall, my career has progressed a touch slower than I would have liked. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. Productive and and excellent work place. Fax:+971 4 3166144, dnata Cargo Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. I was asked what does JSON stand for and got the first two letters (what is this school)? I couldnt complete the last two. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. You have likely gained many valuable skills in your career. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". naar First, we get everyone off to a common start. Other online job site8 %. Hours:{%selectedMarker.openingHours%}. Some of my favorite recent projects have included X, Y, and Z. Here are some sample questions: - When would you like to have this position filled? Sorry I couldn't remember the acronym for one! Proficiency in spoken and written English. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Therefore, any date prior to 2019 might not be accurate. dnata interview questions & answers | Indeed.com Through this system, I can focus on my tasks individually, rather than stress out by the multitude of tasks ahead of me. Careers | dnata Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. - Is there anything from my background and experience that I can clarify for you? ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. I certainly enjoy the challenge!". We do this by creating interview questions that we think you might be asked. Questions were about math, eye sight, english Grammer and passages but very tricky. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. "We recently had a big project within our work center. Once You Subscribed, Don't Forget To Verify It From Your Email Address. All of this makes you stand out from your competitors.". This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It's a better way to conduct such interview method. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. ", "I find myself getting along with most people at work. message, please email per informarci del problema. Interviews for Top Jobs at Dnata. If hired at Dnata you can be assured that I would exceed your safety expectations. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. I have learned a great deal from both public and private work. I want to grow and improve so the more specific my supervisor can be, the more helpful it is. In a previous role, our inventory count was off. Receiving feedback from a manager or supervisor can be tough. Please enable Cookies and reload the page. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. Simple and easy to understand the process. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. message, contactez-nous l'adresse Followed by 2 technical ,1 managerial round. Downvote 4. Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. Cambata Aviation Pvt Ltd. 2015 - 20169 . how do you handle your stress in a difficult time? Talk to the interviewer about this specific task and what it meant to you. Handles excess luggage and collect excess payment. Are you able to be productive in any environment? What is the interview process like at Dnata? Get More Information About Our Dnata Interview Questions. I applied online. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. We will get enough time to answer the question and no need to be hurry. ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! Are you someone who can handle stress on the job? United Arab Emirates Sheikh Zayed Road The next question was what does API stand for, which I gave the answer. I was asked did I google it? "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. First you will have an assessment test which is basically you need tackle the time limit. I am a firm believer in the idea that feedback should be implemented quickly after it's given. Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). "In additional to my regular responsibilities, my previous employer also asked me to be the head of our social committee. - How long has this role been vacant? However, we take things well beyond that initial induction. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. Followed by 2 technical ,1 managerial round. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This question can be a tough one because everyone wants to be liked and considered personable. What is the interview process like at dnata? | Indeed.com Dnata Pax Service Agent Interview Questions | Glassdoor - collgues de tout type comme par tout. Talk to the interviewer about your ability to control pressure in the workplace. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. I am proud of my 3.90 GPA. 31 Dnata Interview Questions (+ Answers) I have been in the industry 7+ years. I was top of my class, and working full time. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. When factoring in bonuses and additional .
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