The other is a inline fuse, wired off the use,store relay battery lug. Now we have two new bids one for $4,500.00 from a subcontractor. New to RVing? I have a full side slide on my 2016 Thor Ace 30.2. . Tristen should have the additional documentation in his inbox this evening 12-11-2022. Both radios are powered from a 15 amp fuse located in the power center under the bed. Read full answer Used 2017 Thor Motor Coach Four Winds 26B, 40 LED TV on Manual Swivel in Cab-Over (22B, 22E, 23U, 24F, 26B, 30D, 31E & 31W), 32 LED TV & DVD Player in Living Area (31L), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (31E), Bluetooth Coach Radio with Exterior Speakers (28Z, 29G, 31E, 31L & 31W), Power Charging Center for Electronics (28Z, 29G, 31E, 31L & 31W), Exterior Kitchen with 2.6 cu. You are sure to enjoy the privacy curtain at night.There is a corner bath featuring a shower, toilet, and vanity with sink, plus overhead medicine cabinet. Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. From the time we purchased the coach we have only driven a total of ***** miles. The issues were filed with **** when the coach was new. Used 2022 Thor Motor Coach Challenger 35MQ $169,999. Anyone know exactly where the fuse may . The $1,000.00 bid they accepted. The retail declared our previous response as satisfactory, see below. Want to request a quote on this unit? Probably have to pull radio out to find inline fuse. ************************* said that they would pay ******* ***** 26hrs for their labor. ****** informed me that Id have to get an estimate for each of the defect items. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. **** identified that this was necessary with my continued harassingtelephone contacts being made to their office. Checked every fuse I could find. Has someone intentionally or accidentally deleted these hundreds of pages of ongoing correspondence from our file? I am rejecting this response because: ********************************* (Thor Motor Coach Retail Warranty Supervisor is not acting in good faith. Explore Thor Motor Coach Products and Motorhome Brands The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! Terms may vary. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". 3 burner stove, microwave, mid size fridge/freezer, 2 tv's, AC/heat, satellite radio, backup camera, can sleep 6, primary bedroom with queen bed, kitchen dinette turns into a bed, bed above the cab. It seems each Thor MC plant wires the radios differently. We were told at the time of the purchase that the dealer noticed items that had to be covered underneath the warranty that required replacement. Junior Member. I can only speak to the radio wiring in my coach. A Representative from Thor Motor Coach has reached out to Mr. ******** and confirmed that **** will take care of the invoice with ****. All payments are with approved credit through dealer lending source. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. We purchased a new 2019 *********************** **** Motor Coach in May 2019. **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. This is an independent, unofficial site. They need to honor their warranty now! Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. If you wish to set up a factory service appointment to discount you the $2000, please call ************. Both electrical circuits must be energized for either radio to work. ALL OF A SUDDEN everything that was approved is no longer valid, considered null and void by Tristen. This allows the radio to run with the ignition key off. Solar panals not bolted properly to roof.Propane sensor faulty. New 2023 Thor Motor Coach Outlaw 38KB Motor Home Class A Rear Bath. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: One look at this full-wall slide out coach and you'll be hooked! Complete this form and we'll contact you with our wholesale price. Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. New 2023 Thor Motor Coach Four Winds 31WV Motor Home Class C BOTH of which **** has rejected. BBB Business Profiles are subject to change at any time. Speakers. It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. BBB Business Profiles generally cover a three-year reporting period. He considered this an open case. Add distilled water only. Above Cab 40" Swivel LED TV, Optional Bedroom 32" LED TV, Optional Exterior 32" LED TV, Ford E-Series or Chevrolet C4500 Dually Chassis (22B, 22E, 23U, 24F & 26B), Ford E-Series Chassis (28Z, 29G, 30D, 31E, 31L & 31W), Slick Fiberglass Exterior with Standard Graphics Package, MEGA-Storage Compartment (22B, 22E, 23U, 28Z, 29G & 30D), Power Patio Awning with Integrated LED Lighting, Framed Windows (22B, 22E, 23U, 24F, 26B, 28Z, 29G & 30D), 8,000-lb. It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES. Posted January 8, 2016. Largest Family-Owned RV Dealer In The Nation. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. Did you recently have your batteries drain on you? Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. You are using an out of date browser. One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. Not sure where the in line fuse is located any help locating would be appreciated. Login to the Owner's Resource Portal to view manuals for older model years. *All RV prices exclude tax, title, registration and fees, including documentary service fees. One previous owner purchased it new.We have had multiple issues with the coach. See us for more details. I will say again this coach cost us 100's of thousands of dollars. Plus tax, title and license. Exterior 32" TV on Swivel Bracket with Bluetooth Sound Bar and Radio; Bluetooth Coach Radio with Exterior Speakers; Cable TV & HDMI Ready; Satellite Mounting Backer in Roof; Wall Cubby with Net and USB Charging Port; Power Charging Center for Electronics Electrical & Plumbing. 2020 Thor Four Winds Moto | Recreational Vehicles | ksl.com We have spent countless dollars and hours as well as travel time in dealing with this. 2022 Thor Motor Coach Challenger 37DS specs and literature guide - RVUSA Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. We have documented the roof concerns in case it does happen to be a concern. As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. It is winterized and sitting in my driveway for the winter. The fact that they say we can drive the coach from ***** to ******* to have the work done (travel of course at our expense), and they will deduct the "good faith" offer of $2,000.00 from the final cost is yet more proof that **** knows full well that the labor costs are far more than they are allowing. changed the RV world when it first hit the streets in 2011. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. Please select a year to search for available owners manuals. 33 complaints closed in the last 12 months. Call 248-662-9910 or fill out the contact form to learn more. Fort Wayne, Indiana, United States. State: Texas. All Advertised Prices Expire daily at Midnight. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. I left my parking lights on overnight, and it killed the car and house batteries. A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. Working at Thor Motor Coach | Glassdoor You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . THOR RECALL NOTICES - LATEST RECALLS FOR THOR - ARFC THOR RECALLS Recall information for THOR RVs, campers & trailers. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! Your luxury Mercedes Sprinter motorhomes. We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. State: Arkansas. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. How can these issues that were reported to Thor when our coach was new, now be null and void? He also says that **** will charge us labor charges for the work, for defects that the coach had when it left the factory new. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. Again, the deal fell through . Please note - there could be multiple recalls for a specific model RV. Apparently, they couldn't come to an agreement with ****. Customer Reviews are not used in the calculation of BBB Rating. As of today, the coach has only ***** miles on the coach. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. ************************* (Thor Motor Coach CSR) worked with us thru March of 2022 trying to get these issues resolved. RV Wife. Had Thor not built a coach with the numerous issues our coach has had, no one would be going through this stressful and arduous journey. I guess that is the million-dollar question. For a better experience, please enable JavaScript in your browser before proceeding. 2016 Freedom Elite 28H with a Axxera radio. Your actual payments may vary. The issue is not closed nor has resolution been found. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . 40 gallon fresh water tank. The keep-alive lead isn't switched at all. All standard features and specifications are subject to change. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. What have you tried so far? When I tried to bring it back in, it came in a few inches and then stopped. I will state again that this is not a new claim. General RV works hard to ensure the accuracy of all its listings however we are not responsible for any misprints, typos, or errors found in our website pages. I have looked and checked all connections and fuses I can find. The solenoid is subject to failure and if it does, the switch will do nothing. We have pictures we can send if you want. Do you need a one-stop shop for all things RV-related? **** did send the new flooring to CW. Don't go searching for zebras just yet. $97,999. We pay our bill every month We were told to take to ********* ** or *********. Nobody will build them better. After countless emails and calls to *********************, we never heard from him again. All warranty info is typically reserved for new units and is subject to specific terms and conditions. Can hitch up to 8,000 lbs. Not just one but every single seat in the coach. I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH. As I have stated countless times. If you wish to set up a factory service appointment to discount you the $2000, please call ************. Ill keep taking all suggestions and look a while longer. can provide videos and pictures. We have a water leak and it has caused extensive damage. We are not responsible for any such errors and reserve the right to correct them at any time. . ever heard of youtube, videos take HUGE SPACE< gotta be rich to host those videos' and they are. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: Cushioned Seating Under Bed Full Bath Two Burner Gas Cooktop 15' Power . Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . Also if your GFI isnt easy to locate, you may have one on the inverter itself. UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. I have looked and checked all connections and fuses I can find. Thor Motor Coach Vegas 24.1 - Fixya If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! Mechanic's Assistant: Are you fixing your Chassis yourself? . We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. Have driven unit less then 250 miles since purchase. Your actual payments may vary. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. **** has not acted in good faith, as the documentation will show. Fill out this offer form and we'll get back with you as soon as possible. Couch framing falling apart from 1in screws being used. These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? Surround Sound. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. Well guide you through the process. We have contacted the customer to investigate the root cause of the concern. THOR AXXERA RADIOnot working??? - YouTube This is Thors final offer as it has been stated multiple times. Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Yes. 1 of 26. I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. Need advise, had a shop replace house battery and repair inverter. Save. 1 swinging tv screen. After getting back both radios not working. Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. And not have heard from them. I was given a few numbers of service centers and I had to contact them. Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. RVers Ask: What's The Best Way To Sell An RV? Our motorhome has been in the shop at la mesa for 71/2 months. They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. 2023 Manuals 2023 Owners Manual - Class A & C: English 2023 Owners Manual - Class A & C: French 2023 Owners Manual - Class B: English 2023 Owners Manual - Class B: French We have spent more than three years dealing with these issues. Reviewing your recordings of the phone calls will confirm how their lack of taking time to answer many questions of ********************** as a first time contact to **** with new vehicle issues, created a hostile and unproductive communication. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. 2 tables that convert into beds. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. It drops down over drivers head onto safety pins. As a matter of policy, BBB does not endorse any product, service or business. The only thing I could wish for would be a GENERAL RV Dealership closer to Huntsville, Alabama. I do not know WHY he has not had access to this correspondence. Thor Recall Notices - Latest Recalls for Thor - Arfc This is Thors final offer as it has been stated multiple times. We are asking that someone in ***************** or perhaps in ****'s **************** review our entire case. We strive to ensure all pricing and information contained in this website is accurate. stands for - Class A, Class C Evolution. That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. She agreed to wait till it is safe to drive the coach to get the estimates. Motorhomes that are built using an automotive van featuring a functional kitchen, bedroom, and living space; also referred to as camper vans. Please contact dealership to verify unit information and availability. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. As stated previously, we are well aware that the coach is now off warranty. From researching this seems to be a problem with a lot of Thor coaches from that year. Posts: 7. Thanks for the replies. UNABLE TO GET AHOLD OF ANYONE AT THOR THAT COULD CARE A BIT!!! Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Model: Hurricane 29M. Ill keep taking all suggestions and look a while longer. Wheel sensors for air pressure not working. Stock photos may not represent actual unit in stock. The pivotal combination of large Class A amenities with more power than a typical Class B RV. Listed 15 hours ago in Camp Verde, AZ. My front radio has two fuses. Across from the bed there is even a place for an optional 32" LED TV. We'll make sure we are working closely with the shop to get necessary parts and approvals/direction to address the fuel line concern. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. It has generator in it but does not work. Attached 75 watt solar panel. There is a special tool (like a shiv) that you use to release both sides. ft. Thor Motorcoach Logo linking to Home Page. There's a reason why so many choose Thor Motor Coach. Manufacturer-provided pictures, specifications and features may be used as needed.

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