Lucy in the sky did not inform me back in November, that the dress was not in stock. I followed up again on Feb 22nd and they said ordered would not be delivered until middle of March. Her level of customer service was fabulous. It is now way past that estimated time period so I use the chat feature again to figure out where the dress was. Hi Elena, Thanks for your feedback. Merry S. was very kind and answered all my questions quickly, and resolved all my concerns. Yes, the one dress I never received was . I love Lucy in the sky ! You can email us at resolution@lucyinthesky.email so we can further assist you. Please use the following size guide to help determine your size of clothing. Don't take the risk and give them your money. Hi Bethany, Phone Email. I have a very box shape body but this bran hella create lavish looking dresses for my body type. This consists of doing coursework over 15 months. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know at shop@lucyinthesky.email if you have any complaints or comments. The woman who emailed me back gave no explanation to why my dresses didn't come and only told me that she cancelled my order. Lucy in the Sky - Wikipedia You would have received multiple shipping notifications if this is the case. Lucy In The Sky Reviews: Should You Try It? | ClothedUp Please read the email in full, there may be pertinent details which may have been missed. I was horrified. Help and support; Contact BT; Back. We want to make sure this gets refunded immediately. These companies are a dime a dozen, you can 100% find another that actually values customer service. - Kate. SHIP'S CELLAR PUB, York - Menu, Prices & Restaurant Reviews - Tripadvisor I placed an order for a dress on march 26. i have been trying to call and no one answers the phone. Unfortunately after an order has shipped with USPS we cannot update a shipping address. Please let us know if we can help any further. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. Funding Rounds Number of Funding Rounds 9 Total Funding Amount $144M. For United States customers, if you log in or create an account via the link below, you will be able to generate a pre-paid USPS return label to return your order. In the unlikely event that Lucy in the Sky, Inc. or substantially all of its assets are acquired, customer information will be one of the transferred assets. For more specific information or any delivery concerns for any U.S Orders, you can reach USPS Customer Service below: Email: https://www.fedex.com/en-us/customer-support.html. Lucy in the Sky is an online fashion store that offers clothing and accessories for the life of the party. All orders are subject to availability and confirmation of the order price. -Kate. Sky Contact Number and helpline for Broadband and TV - Selectra If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. . Lucy In The Sky Login - corkery.hedbergandson.com If everything is correct, we suggest using the PayPal checkout and selecting the 'Debit/Credit Card' payment method as it is unlikely to be rejected through that method. She responded quickly and answered all my questions. Incredibly scammy and misleading. We're sorry to hear that you had issues with your order. Contacts: Adam Russell Adam.Russell@FHFA.gov Hans from Lucy in the Sky was veryprofessional, quick to respond and delivered great customer service. Lucy in the Sky is an arty mess that is trying so hard to say something profound but loses the very appeal of its source material. Sky Fax. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? She was a total pleasure to work with. Please email us at resolution@lucyinthesky.email so we can assist you further. I will never buy from them and also inform all of my daughters friends at school to not buy from their site. Breaching this provision would constitute a criminal offense and, The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of. With no warning either time. You can enter your USPS tracking number at the following website:https://tools.usps.com/go/TrackConfirmAction_input, You can enter your FedEx tracking number at the following website: https://fcbtracking.fedex.com/. Lucy in the Sky, Inc. operates this Website. We're so sorry to hear that your order had quality issues. Seven things you didn't know about "Lucy in the Sky with Diamonds" How would you even know if something would fit or if you'd like the quality? . We're so sorry about the delayed style. Hi Chloe, Thanks for your feedback. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. In the case of any expired store credits, we will gladly issue another current one for the same value. HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP? Number of comments: 0 Shipping I need to change my address or order, how do I do this? We are not doing wholesale at this time. Do you agree with Lucy in the Sky's 4-star rating? Hi Kaylyn! Please note that business days do not include weekends or public holidays. - Kate. Not to mention that the slip underneath hardly covers anything. I ordered two dresses a month ago that never even shipped by the latest day that they were supposed to ARRIVE. A store credit is automatically applied to an account attached to the email used for an order. After using the chat, they told me that they wanted to cancel the order because the dress I had ordered had been out of stock and wouldnt be back in stock for another four weeks. Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays). This document governs your relationship with www.lucyinthesky.com (Website). Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky.com We may from time to time include third party links on our Website. Our models are generally around 5 Feet, 9 Inches / 175cm tall, and are always photographed wearing a size small. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. 5726 Solutions. Closed now : See all hours. This cost is not covered by us and is charged directly by your local government. I understand this is a busy time of year but so many girls are buying homecoming dresses that won't arrive in time. Search. Saved jobs We may also share information with companies assisting in fraud protection or investigation. They're all photographed wearing size Small. Poor Customer Service! Why just give your money to a site without the opportunity to try and return an item? Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. -Kate, it was my first time ordering from Lucy in the sky. Yes. Have something to share about Lucy In The Sky? We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. Please emails us at resolution@lucyinthesky.email so we can better assist you. Horrible customer service. We'd love to find a resolution due to this issue. HOW TALL ARE THE MODELS ON YOUR PHOTOS AND WHAT SIZE ARE THEY WEARING? Contacting Sky | Sky Help | Sky.com You can also search for styles with a guaranteed immediate delivery date using the Quick Find on the website. We would love to help assist you with this issue. www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. . Purchased a dress that ended up not fitting well, went to return only to learn that they only offer store credit refunds. I'm so frustrated because they don't have a phone number. Date of experience: 20 February 2023 carly raymo 1 review US 2 days ago Late order Background and inspiration I can always count on you for the best quality and accurate fit. Contact BT for help and support with your BT broadband, TV, home phone or mobile. I reached out to customer service numerous times and have not had a response. Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Please contact us via Live Chat for 24 hour customer care. If you still cannot locate it, you may have entered your email incorrectly - reach out to us at shop@lucyinthesky.emailor via Live Chat during business hours and we will resend you your confirmation. Hi Matilde, Is Sky Internet down? Broadband issues and outages explained Live Chat available 24 hours a day, 7 days week, through the icon on the bottom right. Not Available. You're better off getting your dresses from Shein cheaper, higher quality and at least give refunds. -Kate. allows you to receive photos from your camera directly to your smartphone or. If your order is earlier than 14 days, you can reach out to us and we can cancel your order, if possible. Lucy in the Sky has a consumer rating of 2.82 stars from 1,067 reviews indicating that most customers are generally dissatisfied with their purchases. If we are unable to contact you we will treat the order as cancelled. If you have not received your order by the end of your delivery timeframe, we'd suggest following the steps below as they are solving the majority of delivery issues: - Check again the email you received from us regarding your specific shipping information. We'd love to find a resolution you can email us at resolution@lucyinthesky.email for further assistance. However, this is out of over three hundred reviews. Late for the sky customer service - eayfli.webdesignsolution.info I definitely recommend Lucy in the Sky, as my other dresses were great and their customer service is top-tier! We're so sorry to hear issues with your order. We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. It said delivery between 9/30 and 10/12. They said I would be receiving updates and a tracking number. - Kate, Hi Chris! Thanks for your feedback. We have Live Chat and Email available for any questions or concerns. Lucy In The Sky Cafe Claimed Review Save Share 260 reviews #7 of 214 Coffee & Tea in Kuala Lumpur $$ - $$$ Cafe European Vegetarian Friendly 167 Jalan Tun H S Lee, Kuala Lumpur 50000 Malaysia +60 3-2022 1526 Website Closed now : See all hours See all (160) Ratings and reviews RATINGS Food Service Value Atmosphere Details PRICE RANGE $3 - $8 Contact SPYPOINT | Fast Customer Service/Support 2023 - JustUseApp . If you need help please email us at resolution@lucyinthesky.email if anything else. Finally, the Trust Mamma rating is four stars. Order from a different boutique. Free Shipping Worldwide, over US$50. Trying to do a quick exchange because you can't do returns and my daughter needs a replacement dress within 2 weeks. You can email us at resolution@lucyinthesky.email for any further assistance. Contact Us. In order to contract with www.lucyinthesky.com, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Sky in an easy-to-use summary, as well as a full comparison of the 13 ways to reach Sky, compared by speed and customer recommendations. There are a number of Sky departments, and you can usually make your way to the right one through the main customer services contact number which is 0333 7591 310. We use dedicated people and clever technology to safeguard our platform. Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. These linked sites have separate and independent privacy policies. Hi Sonam, Thanks for your feedback. Merry was very friendly, professional and helpful. By December they were all expected to arrive, but none of them had even shipped. -Kate. You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS? I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. Key Employees of Lucy In The SKY. - Kate, Hi Paula! We do not have any paid partnerships with any influencers; we only post real customers wearing the products we actually sell, so this really disappointing to hear. Her father has died in Ohio and she needs a place to stay before going off to college in the fall. Why would I need store credit when I already purchased the 3rd dress. Share. Faq - Lucy in The Sky -Kate. Amazon.com: Customer reviews: Lucy in the Sky -Kate. In general, international orders take 2-3 weeks to be delivered, though can be shorter or longer, depending on the style and your specific location. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. After an order is shipped, delivery is 3-5 business days domestically, and 6-12 business days internationally, with regular shipping. Not including processing time, estimated delivery time for international orders is 6 to 12 business days, (not including any potential customs delays or remote locations). You can see an estimated delivery time for each style by going to the specific product page and selecting your size, and in your Order History on the My Account page and/or in your email confirmation. He understood my issue, addresses it and rectified it. Email: shop@lucyinthesky.email - replies within 24 business hours. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. 6) Actor William Shatner also covered the song in dramatic, spoken-word style. Our cut-off for same-day express shipping is 1pm Pacific Time. You will see an option to automatically apply any store credit you have available on the Payment section of the checkout page. The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. Lucy in the Sky Reviews | Read Customer Service Reviews of - Trustpilot What this means is that we do not store or save any of your credit card information at any point, and that all purchases are 100% protected by PayPal's Buyer Protection against non-delivery or receiving something which is not as described. We may contract with other companies to provide certain services, includingcredit card processing, shipping, name and address verification, email distribution, market research and promotions management. No further information is required on your end, the return label has all your information. I reached our to the company and got a fast response from them. 0800 840 0202. Verification can help ensure real people write reviews about real companies. Ordered 4 dresses in August 2022 for several events (totaling over $300). We're so glad we were able to help with the return. To name a few, the wrong item was delivered, the package took over a month to be shipped, and customer service was unprofessional and slow. I will definitely order from this website again. Lucy In The Sky Reviews, Complaints, Customer Service I ordered my dress september 13 it's now october 1. is it supposed to take this long? I would never recommend purchasing from this company unless you don't care if you ever get the item. If you order multiple styles with different delivery dates, they may ship separately. Lucy In The SKY corporate office is located in 748 S Main St, Los Angeles, California, 90014, United States and has 32 employees. 5) In 1974, this cover of "Lucy in the Sky with Diamonds" was a #1 hit for Elton John. The dresses were way too short - they barely covered my butt. So sorry about the issue here - the fabric definitely appears to be cut incorrectly here; feel free to reach out to us to have this returned for a refund. Free Returns for United States Customers. We'd love to hear from you so that we can find a resolution. The customer service is great and pretty quick but I have to say the shipping can take a while so you have to order with a good amount of time to spare. Besides that, the customer review rating on Better Business Bureau is 2.8-stars. Thanks for your feedback. Save. My item did not arrive in the alotted time it was supposed to with NO communication from the company. O2 do tend to change them occasionally if they become oversubscribed. We do specifically outline the estimated delivery time on each individual product page once a size is selected. Do not order from here. Please read the product description of each item carefully before purchasing. -Kate. Disclaimer as to ownership of trade marks, images of personalities and third party copyright. Lucy in the Sky, Inc may change this policy from time to time by updating this page. Twice now, I have not received an order or refund. I emailed multiple times and didn't receive a reply until a week later when they cancelled my order for me. In the case you forgot to use a store credit we suggest canceling the order for a refund and re-ordering with the store credit. Don't waste your time here! If I do not get a refund, I will be disputing the charge on my credit card! Yet Lucy in the Sky refuses to give a refund. Thanks for your feedback. My daughter has an event Nov. 19.

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